I have been a dedicated, loyal customer of Gala-Net for five years, playing their USA version of the free to play game Rappelz. In the last two years I have noticed a substantial change in the management of the game community and the game community itself. I have been a vocal venter throughout this time, making complaints about Rappelz on the gameâ€™s forum to draw attention to the problems and hopefully bring about change. While other games want to hear feedback, Gala and its Rappelz community managers and forum moderators seem to punish their players for offering criticism.
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